Our insider strategies to the questions you should be inquiring your prospective Strata Supervisor.

Excellent or undesirable, most individuals judge an entire strata company on the operating romance they have with their strata supervisor.

We have ready this brief record of inquiries that you should really be inquiring prior to creating a conclusion to appoint a new Strata Agent.

How many properties does your proposed new Strata Supervisor presently glimpse after

Your total strata encounter relies upon on this uncomplicated problem. Most agents manage significant portfolios, to the stage wherever they can expend most of their time putting out location fires fairly than offering you the proactive service that you are wanting for.

What is bundled in the regular management price

Most companies cost a regular monthly management price which addresses agreed providers. Operates executed outdoors of the agreed products and services are charged as an more cost. You can negotiate with an agency to have mounted value disbursements to give you a clearer comprehending of how much your plan will be shelling out per year.


The Strata Supervisor that will be handling your building need to at the very least maintain a Certificate 4 in Strata Title Administration. Preferably this would have been obtained through a Tafe system. It is probable to get a Certificate 4 in Strata Management by paying out to do a 2 7 days class. It is also a excellent thought to request how very long they have been with the agency.


When approaching a probable new agent, it is really a fair problem to ask how a lot expertise the strata manager has that will actually be running your constructing and in situation issues do go incorrect, how significantly encounter they have in attending mediation and tribunal hearings.


How typically are economical reviews generated and are they delivered just the treasurer to the overall committee? Ideally this will be obtainable on a regular foundation.

Support Level Agreements

Strata management is consumer assistance. Your new agent really should be equipped to present you with time frames of when your requests will be actioned, e-mails replied to and phone calls returned.

Your revenue, your enter

It truly is your setting up and you do not always want the Strata Supervisor to do anything, so it really is vital to make clear how substantially enter will you have in approving creditor payments and what amount of enter will the committee have when the agent is preparing the proposed funds.

Settlement conditions

When appointing a new agent, most will try to lock you in for the maximum period of 3 years. If the solutions does not satisfy your expectations you are locked in for the phrase of the settlement, except your plan decides to spend out the remaining expression of the arrangement. It is a greater solution to indicator a 1 yr settlement and see how matters go.

If you and your partner are not able to appear to an settlement on relatives problems, a mediator can aid you communicate far better with each other and attain an arrangement. A mediator can assist you craft an arrangement that’s flexible, sustainable and very best supports the requirements of the two get-togethers.